Help after daughter’s illness renews sense of empathy

Year after year, Patti Medina answered the phone at the Oakland unemployment office. She filled out forms for strangers laid off from work. Helping strangers was her job. She never figured she’d be the next person needing a stranger’s help. Until she was. In April, Medina’s 10-year-old daughter, A.F., came back from a school camping trip complaining of being tired. … Read More

Mom’s and daughter’s lives only got better after a help up

Life usually changes for the worse when you fall off a ladder. Not always. For Dora Castillo, who fell from a ladder in 2002, things didn’t get worse at all. Even though she broke her foot, and even though she got fired from her job as a San Francisco hotel maid for breaking her foot — and at Christmas, too … Read More